Shipping Policy

 

 

Effective Date: 01/01/2026

 

Thank you for shopping with flowersinthegarden.shop. This Shipping Policy explains how we process, ship, and deliver orders placed through our Website.

 

 

 

1. Shipping Rates

 

 

Shipping rates are calculated in real time at checkout based on:

 

• The customer’s shipping address

• Package weight and dimensions

• Selected shipping method

• Carrier rates

 

 

You will see the full shipping cost before completing your purchase. We do not add hidden handling fees beyond what is displayed at checkout.

 

 

 

2. Order Processing Time

 

 

Orders are typically processed within [1–3 business days] unless otherwise stated.

 

Please note:

 

• Business days do not include weekends or holidays.

• Processing time is separate from shipping time.

• During high-volume periods, processing times may be extended.

 

 

Once your order has shipped, you will receive a confirmation email with tracking information (if available).

 

 

 

3. Shipping Timeframes

 

 

Delivery times vary depending on:

 

• Your location

• The shipping carrier

• The shipping method selected at checkout

 

 

Estimated delivery times are provided by the carrier and are not guaranteed. Delays may occur due to:

 

• Weather conditions

• Carrier delays

• Customs processing (for international orders)

• Incorrect or incomplete shipping addresses

 

 

We are not responsible for delays once the package has been transferred to the carrier.

 

 

 

4. Incorrect Shipping Information

 

 

Customers are responsible for providing accurate shipping details at checkout.

 

If an incorrect or incomplete address is provided:

 

• We are not responsible for lost or misdelivered packages.

• Additional shipping charges may apply for reshipment.

• Refunds will not be issued for packages delivered to the address provided at checkout.

 

 

 

 

5. Lost, Stolen, or Delayed Packages

 

 

Once an order has been shipped and marked as delivered by the carrier:

 

• We are not responsible for lost or stolen packages.

• Customers should contact the shipping carrier directly to file a claim.

 

 

If your package appears delayed or lost in transit, please contact us at [your email], and we will assist in initiating a carrier investigation when possible.

 

 

 

6. International Shipping (If Applicable)

 

 

For international orders:

 

• Shipping rates are calculated at checkout based on destination.

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

• We are not responsible for delays caused by customs clearance procedures.

 

 

 

 

7. Shipping Restrictions

 

 

We reserve the right to:

 

• Refuse shipment to certain regions

• Cancel orders due to logistical limitations

• Modify available shipping methods at any time

 

 

 

 

8. Damaged Packages

 

 

If your order arrives visibly damaged:

 

• Please take photographs immediately.

• Contact us within 48 hours of delivery at support@flowersinthegarden.shop

 

 

Failure to report damage within the stated timeframe may limit our ability to assist.

 

 

 

9. Policy Acceptance

 

 

By placing an order on flowersinthegarden.shop, you agree to this Shipping Policy and acknowledge that shipping rates and delivery times are determined by third-party carriers.